Services

IT Staff Augmentation Services

Use our staff augmentation services to hire the finest IT professionals from eight locations across North America, Europe, India and Latam. Quickly fill the skills gap and expand your in-house development team with software developers, QA engineers, solution architects, and data scientists who’ll make your growth their priority. Rely on our talent to seamlessly integrate into your delivery process, increase your knowledge base, and add value to any project stage: from architecture design to system maintenance.

1+ week

to augment your in-house team

10M+

IT specialists in a talent pool

18+ years

of experience augmenting teams

Hire Software Engineers With Advanced Skills

Do you plan on streamlining your IT function and incorporating innovations? Don’t spend time and resources looking for multiple outsourcing vendors. We have gathered tech talent proficient in the latest technologies to help your business grow. Hire the top software developers with expertise in:

01

Next-gen Software Development

Turn your idea into a unique and in-demand product with our software engineers guiding you through the entire software development process. Hire software developers and architects that can automate it all: from day-to-day tasks and testing procedures to system monitoring and CI/CD pipelines.

02

Data Science and Artificial Intelligence

Create custom models to analyze massive data sets, turning them into sources of actionable business insights. Use AI-driven predictions and automation to streamline manual processes and reduce the risk of human error. Our experts have experience implementing machine learning models and building AI-based solutions.

03

Internet of Things and Data Analysis

Bring innovation and connectivity to your industry by embracing our full-cycle IoT solutions development services. We have created custom software for transportation ticketing systems and built models for analyzing data from connected medical devices.

04

Cloud Computing and Microservices

Migrate your IT systems to the cloud for improved scalability and business continuity. Switch from outdated monolith systems to modern microservice applications. From planning to execution, we can handle the entire cloud migration and microservices adoption lifecycle with no service interruption

05

IT Support and Site Reliability Engineering

Ensure your system is 99.9% available and has stable performance. Hire our ITOps specialist to reduce the load on your in-house teams. We have experts in three levels of support, SRE, and infrastructure management making sure no customer request or system defect goes unnoticed. 

06

Legacy Modernization

Update your legacy codebases while preserving your app’s business logic and causing minimal disruption for your users. Hire our software engineers for code refactoring, system re-architecture, migration to newer technologies, and microservices integration.

How Our QA Engineers Have Been Expanding a customers' Team for 13 Years

A lead generation platform for the real estate industry, needed staff augmentation to assist with custom software development and database optimization. We met their criteria of superior software development expertise, value for money, cultural compatibility, and shared values.

To meet the project goals, Rapid Accord augmented the customers’ team by sourcing fifteen specialists, including software developers, quality assurance engineers, technical design specialists, UI/UX designers, and machine learning/artificial intelligence experts.

Together we:

Our IT Staff Augmentation Process and Stages

After submitting the contact form, you’ll receive a swift response from a specialist experienced with your request. Next, we’ll schedule a short call to discuss your project requirements and resource needs. For your peace of mind, we’ll suggest signing an NDA.

01. Analysis of Your Needs

Following the meeting, we’ll sync up our tech, business, and recruitment teams to analyze your talent needs from multiple angles. To kick-off the hiring process, we’ll examine both our internal talent pool (over 400 in-house employees) and external market (over 10 million specialists). 

01

02. Pre-selection

You’ll receive our selection of qualified candidates with a strong mix of technical and soft skills and cultural compatibility with your core team. Shortlisted candidates will match your preferences: location, experience, seniority, salary range, and individual characteristics.

02

03. Interviewing

We suggest a 2-stage interview process: to assess the general compatibility with your business objectives and test technology skills. If requested, we can coordinate each interview, driving the conversation and documenting the process.

03

04. Onboarding

Now that you’ve selected the right candidates, we’ll help you onboard and integrate them into your team. As a customer-centric staff augmentation partner, we’ll continuously improve the team performance and align it with your project objectives and development process.

04

05. Upskilling

We invest in the professional development of our tech talent. Our company offers courses for specialized skills, communication training, and English lessons. As a result, 41% of IT specialists we employ are at a senior level. Plus, 90% of delivery specialists have B2/C1 level of English.

05

How Our IT Staffing Services Stand Out

01
High Performance

Get more than a list of candidates. Every specialist will navigate onboarding, integrate into your team, and work well at every project stage. Our effective performance management helps us keep 98% CSAT year after year.

02
Long-term Focus

Our average staff augmentation contract lasts 9 years. Businesses trust us to quickly expand their teams with extra talent. We can take over project management and transition you to a managed team or fixed-cost project model.

03
High Employee Retention

We foster a supportive work environment. Numbers tell the story: in 2023, we achieved a 49% eNPS score. Moreover, 25% of our people stay with us for 5-10 years. About 45% have been with Rapid Accord for 2-5 years.

04
Access to Business Expertise

We have MBA-trained experts with decades of experience in managing companies. Use their advice to enhance your business operations, align your IT functions with strategic goals, and handle complex change management.

05
Knowledge Transfer & Upskilling

Upskill your in-house staff. Along with our IT staffing services, we can transfer tech knowledge to your teams. We can explain how to implement tech innovations, set up productive workflows, and introduce industry best practices.

Frequently Asked Questions

What is Staff augmentation?

Staff augmentation is an outsourcing service model in which your vendor provides you with specialists, recruited according to your business objectives, technical needs, and individual preferences. Usually, an outsourcing vendor will handle the recruitment and administration of the new hires (office equipment, payroll support, legal processes, etc.) while you handle their management on the project.

What are the benefits of the staff augmentation model?

Among the benefits of staff augmentation are more talent options, a faster pace for team augmentation, and a better control over new hires. Other advantages include cost savings (if you hire from a country with lower rates) and reduced administration burden (as recruitment and ongoing admin support are covered by outsourcing vendors).

When is staff augmentation the right model?

Staff augmentation is the right service model when you need to quickly fill a skills gap while taking full control over the new specialists. We recommend that the company who wants to use staff augmentation services effectively has an experienced project manager or a CTO to ensure that your new team is fully engaged and on track to success.

How do you select a staff augmentation service provider?

To select a staff augmentation firm, assess a potential vendor against the following criteria:
1. How many resources and how much talent are available in-house?
2. What is the size of the external talent pool?
3. Is there a formalized procedure for staff augmentation?
4. Is there a history of successful previous projects?
5. Is there a set of positive reviews from customers?
6. Does the vendor have high talent retention rates?

What are the risks to staff augmentation?

With staff augmentation, companies have the risk of not successfully integrating, onboarding, and aligning new hires into internal teams and workflows. Outsourcing vendors, however, can help you mitigate these risks by guiding you through the onboarding process and monitoring how well the new specialists perform in a remote environment.